Course Content and Guidance

Medical VA

Learn and develop Basic Technical skills of a Medical Virtual Assistant. How to establish Professional Relationship with clients and patients. Understanding the US Healthcare System and the importance of HIPAA Compliance. Learn the different tasks and responsibilities of Medical VA such as Appointment Scheduling, Insurance Verification, Prior Authorization, Prescription Refills, managing Electronic Medical Records through navigation of different EMRs and EHRs, Basic Medical Coding, Billing and Scribing.

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Pre-requisite but not required:
  • Basic knowledge on how to do medical billing, coding and medical scribe
  • Basic knowledge of medical terminologies
  • Ability to learn online medical tools
What you’ll learn:
  • Course introduction
  • Understanding of the US healthcare system
  • The importance of HIPAA compliance
  • Basic skills of a Medical Virtual Assistant
  • The roles of a Medical Virtual Assistant (Medical Receptionist, Admin Assistant, Transcriptionist, Medical Biller, Coder and Medical Scribe)
  • How to use EMRs and EHRs
  • Common interview tips
  • How to create impactful intro video, resume and portfolio
  • How to look for clients and apply for positions as Medical Virtual Assistant
This course is specially design for:
  • Medical or Non-medical graduates with or without VA or BPO experience
  • Undergraduates who are willing to learn and develop the skills of a Medical Virtual Assistant
  • Aspiring Medical Virtual Assistant with Healthcare or any BPO related experience
  • Medical professionals who want to start their own freelancing career
  • Anyone who wants to start a high-paying job to work with US clients as part-time or full-time Medical Virtual Assistant
Job Description:
  • Understanding of the US Healthcare System
  • HIPAA Privacy Rule and Compliance
  • Scheduling patients, manage cancelations and setting appointment reminders
  • Maintain patient’s electronic health records
  • Prescription Order Entry and Refill
  • Calendar and Email management
  • Insurance Verification, Prior Authorization and Pre-certification
  • Medical Billing, Coding and Claim processing
  • Medical Transcription and Scribe
Freebies:
  • Schedule-based unlimited assistance
  • Audios and templates to practice scribe and transcription
  • Sample cover letter, resume template and portfolio for job application
  • Guidelines on how to create an intro video
  • Unlimited replay of Live Recorded Video Training

Trainee Reviews

What Medical VA Trainees say from our previous trainings